General info on ordering -
When emailing for a quote, please include the number of shirts you want, shirt colour and sizes. Also how many colours your design is, and whether your image would be up to A3 size or larger. A mockup of the design is handy as hell too! My standard screen size is A3 (42x30cm). I can do oversized printing for slightly more than the standard screen price. A mockup of the design is handy as hell too!
Where are you based?
I am in the centre of Norwich in Norfolk, UK
How big is your team?
I get asked this alot! The team is just myself currently. VinoSangre is a one man operation!
What is your turnaround time?
Turnaround is roughly 7-10 working days from sorting the order, although I can rush stuff through faster if you have a gnarly deadline!
What are your print sizes?
My standard print size is up to SRA3 (42x32cm) but I can als odo oversized prints, pocket prints, inside neck prints etc. Please get in touch for more info!
How should I supply artwork?
I can work with pretty much any file type, but artwork needs to be 300dpi minimum resolution. I will tell you if I can’t work with the design you send though, and can help with changes/amends!
How do I pay?
I can do paypal (as a gift only) or bank transfer. Cash is also cool by me!
What inks/chemicals do you use?
I use Rutland environmentally friendly inks and organic based chemicals
Do you do one offs/samples?
Unfortunately not, with current workload and setup costs and times. I do have some VinoSangre sample shirts for sale here though - http://vinosangre.bigcartel.com/
Do you have a minimum/maximum run?
For each design, I prefer not to do anything less than 20 garments. Similar to the samples questions, the setup time is a big factor, and it means your overall cost will be loads more per shirt. Get in touch if you have anything specific that needs printing though!
What is your delivery policy?
I ship stuff using Interlink 24, which is a next day trackable service. Or if you are local, on tour, or I’m coming to a show we can arrange punk post.
GENERAL TERMS & CONDITIONS -
Delivery - I can’t accept responsibility if the delivery company messes up, nor can I reimburse any loss incurred by late delivery etc. But do let me know if anything is wrong, ie lateness, damaged boxes etc so I can contact the courier and try and claim some money back for you!
Copyright - You accept sole responsibility for copyright and reproducing images and that you are the owner/have permission to reproduce designs/fonts etc
Payment - I do a 50/50 half upfront, half on completion before anything is sent out, to make it easier for you. As I am a small business, prompt payment is awesome/welcomed! I don’t post stuff out until invoices are paid for as I simply cannot afford to lose money because of a few spoilsports that have ruined it for everyone!